Shoppercentric

2018
2017
2016
2015
2014

Shopper Stock Take 2018

In this latest edition of our trends reports

We deliver the shopper perspective behind the behaviours that drive the sales results and retail news.

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Trust Issues: In this latest edition of our trends report

In our day to day work with clients we’ve noticed a more obvious cynicism among consumers emerging, so we wanted to look at how deep rooted this is, and the degree to which a mindset can drive action.

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Read our 2016 online magazine

To add to the debate we felt it was time to complement the usual data with a look at how shoppers think or feel about the retail sector in the UK. So we’ve set a benchmark with our Shopper Stock Take. We collaborate with the team at the IPM in order to cast a light on POS and we also thought it was time to take a closer look at this cohort of shoppers called Gen Z.

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Read our 2015 online magazine

We have spent serious time with some shoppers who are fragmenting their shopping, so that we could really get under the skin of how missions are morphing for these shoppers. We also ask whether being connected eases the purchase process, or is it just another point of frustration for shoppers. In our Power of Packaging WindowOn we look at how category ‘cues’ work, the complexity of breaking packaging norms and how colour can help (or hinder) shoppers.

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Read our 2014 online magazine

We all know how shoppers have had to become more savvy in their shopping habits. Our WindowOn reports this year show the discounter trend in sharp relief. Are UK shoppers really switching from big main grocery shops to smaller, more frequent shops. We also take a look at seasonal shopping trends.

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Our Tweets

Hope to see you at #mrsummit18 today?! Talking with @innocent about one of our favourite projects of last year. #insights #retail https://t.co/cs2f4k4HKB

Looking forward to talking #retailtrends with @yasmeenkhan1 @talkRADIO early Saturday afternoon

We're talking #M&S this morning with @BBCRadioWales and @bbchw. Store closures and challenging times mean there's plenty to say!

Susie Spencer will be co-speaking with @innocent this Thursday #mrsummit18 #insights #retail https://t.co/cs2f4k4HKB. Hope to see you there!

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